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FAQ

Frequently Asked Questions

 

What is your shirt sizing? 

Most of the shirts I use are unisex and belong to one manufacturer using this sizing chart:

SIZE Chest to Fit (In) Chest to Fit (Cm)
Small 34 - 37 86 - 94
Medium 38 - 41 97 - 104
Large 42 - 45 107 - 114
Extra Large 46 - 49 117 - 125

 

Measure the circumference of your chest to determine which size is best for you. These shirts are tapered so there is no "parachute bottom" and are a little more flattering to your chest. If you prefer lots of room in your shirts, or if your waist sticks out a little more than your chest, consider ordering a size up. 

NOTE: For any women's shirt that has "Form Fitting" in the title, it's not joking. You may want to order a size or two up if you prefer more room in your shirts. 

When will my order ship out?

In order to keep costs low for you, most items are not printed until after you place your order. Below are normal fulfillment time estimates:

Apparel: Usually ships 3-7 business days after placing your order.

Phone Cases & Coffee Mugs: Usually ships 1-3 business days after placing your order.

Luggage Tags: Usually ships 7-10 business days after placing your order.

Pillows & Wall Art: Usually ships 3-5 business days after placing your order.

* NOTE: Due to the current pandemic, fulfillment times may be longer than usual, and may continue to increase until COVID-19 is controlled.

Why does my order still say 'awaiting fulfillment'?

This means that your item is in queue to be printed, or is in the process of being printed and packaged.

As soon as your item ships, you will receive an automated email with your shipment tracking information, and the status of your order will change to "Shipped." Refer to the average production times prior to shipping in 'When will my order ship out?' in the section above.

Where is my shipping info?

As soon as your item ships, an automated email is sent to the email address you provided at checkout. This email contains the tracking information for your shipment.

If your order status has changed to 'Shipped," and you did not receive an automated email with shipping info, look in your email spam folder. If the wrong email was provided at checkout, you will not receive the email containing the tracking information.

If your order status shows "Awaiting Fulfillment," then your order has not shipped yet. Refer to 'When will my order ship out?' above for estimated fulfillment times.

When will you respond to my email enquiry? 

Thanks for reaching out! As I am currently a one-man operation, your patience is appreciated.

I try to respond to all enquiries as soon as I receive them, Monday - Friday. Occasionally I may be "out-of-office" for a few days and unable to respond.

Can you make me a custom design item?

I usually can. If it is one of the products I currently offer, I can usually customize a design for you. Be aware that it may take some extra time, as I will need to fit it into my schedule. You can reach out to me using the contact form to enquire about custom designs. 

The shirt I ordered is too small/big. Can I return it?

Since most apparel items are printed after you place your order, I strongly suggest you refer to the sizing charts and order the correct size for you. 

If you correctly sized yourself using the sizing chart and your apparel item still does not conform to your body shape when it arrives, please reach out to me using the contact form for next steps.

There is an error or imperfection in my item, what can you do about it?

If you're not happy, I'm not happy. Reach out to me regarding the error/imperfection using the contact form and I'll work with you to make it right!

Where will my order ship from?

Most items ship from the United States; however, some items I have contracted to be produced by vendors in Europe and Australia to facilitate quicker shipping to other regions of the world.

Do you have a social media page?

Yes! Please follow me on these sites:

Facebook

Instagram 1

Instagram 2

Who makes all these items?

I work at a major U.S. airline and I have been an aviation geek since childhood growing up on Hickam Air Force Base next to the Honolulu airport. I studied design at university, and it has been my goal to make aviation products with clean design available to aviation professionals and travel enthusiasts. In the future, there may be a few art prints available from other photographers than myself.